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About Us

Deluxe Voyages
13380 SW 161st Place
Portland, OR 97223
U.S.A.
Phone: 877-668-3650 or 877-287-8301 (toll free)
Phone: (USA)-503-579-6333
Fax: (USA)-503-579-6651
Business Hours: Mo-Fr 8am-8pm, Sa+Su 9am-3pm (PST)
E-mail: office@deluxevoyages.com
On the web: http://www.deluxevoyages.com

 About Us

Deluxe Voyages was founded in 2000 as a division of WOMA Inc., a Metro New Orleans travel agency since 1995, to specialize exclusively in luxury cruise travel. We have since moved to Portland, Oregon.

Deluxe Voyages works very closely with Radisson Seven Seas Cruises, Silversea Cruises, Crystal Cruises, Cunard Line, Seabourn Cruise Line and SeaDream Yacht Club. But we are also able to accommodate special requests for any other luxury cruise line or ship and/or yacht charters.

At Deluxe Voyages, our goal is to match you with the right ship/cruise line to accommodate your needs, to make the booking process for you as easy and worry free as possible, to provide you with the absolute best customer service before, during and after your cruise, and offer you all this at the absolute minimum price possible.

Policies

• Deluxe Voyages, as opposed to most other travel agencies, does not assess any service fees for booking a cruise, for any subsequent changes or even for cancellations. But we may have to pass on to our clients service fees and penalties assessed by cruise lines, airlines and tour operators and other companies providing travel products.
   
• All credit card payments made by our clients as payments towards a cruise are called directly to the cruise line and are charged by the cruise line (the cruise line being the merchant). Exceptions may only be made for custom air and tour packages in connection with a cruise booked with Deluxe Voyages.
   
• Deluxe Voyages will not initiate any form of communication with our clients for the purpose of solicitation of future travel (sales calls, e-mail specials, direct mail advertisement or in any other form), unless specifically requested by our clients.
   
• Deluxe Voyages is working strictly as an agent for you, our clients, and although we receive our commissions from the cruise lines or other companies providing travel products for bookings made, Deluxe Voyages has no ownership or interest in any cruise line or other company providing travel products. As such, Deluxe Voyages is not liable for any damages or losses incurred by our clients during their travel. Our liability for damages and losses incurred by our clients before the actual travel date, that are a result of errors and/or omissions on our part, is limited to the amount of deposit, required for our clients’ cruise, or any penalty/service fee assessed by the cruise line, or any other involved provider of travel products, if such penalties/service fees are the result of errors and/or omissions on our part.
   
• Deluxe Voyages reserves the right to change or amend any of its policies and to add new policies, without notifying every individual client. New or amended policies will be active after they have been published on our web site for more than 7 days.

Confidentiality Statement

Personal client data (including, but not limited to credit card information, address, phone numbers, e-mail address and others) will never be shared with, or sold to, anybody outside Deluxe Voyages, except with cruise lines and other suppliers of travel products (including travel insurance companies), and then only to the extent required by those suppliers to facilitate our clients’ reservations. This promise of strictest confidentiality of our clients’ data does not bind Deluxe Voyages in case we are legally forced to divulge clients’ data to official agencies.

For more information or reservation, please call (toll free) 877-668-3650 or e-mail us.